An inbox desk that drafts and does not send

لمن هذا

You, if the unread pile is your own mail. Customer support mail belongs on the support task, not here.

A morning stack of drafts and one urgent ping. Nothing leaves the mailbox until you send it.

Install Jess for the weekday recap and Dewey for the time-sensitive ping. The one-person desk lists them after Kody.
If you only want one teammate, follow the inbox-helper use case: one job, weekdays at 8 am, drafts only.
Keep a headers-only rule for every bot except the one you named as the inbox sentry, until that one marks a message clean.
Read the drafts. Send the ones you mean. Delete the rest.

Open the one-person desk and install Jess, then Dewey. Connect Gmail. Do not turn on send.