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Paste a denial letter into Appeal Desk

Most people never appeal. Many Medicare Advantage prior-auth denials that are appealed get overturned.

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What hurt

Marc Saint-Jour (@MSaintjour) built Appeal Desk on Grok Bot: black out the member ID, paste the denial letter, get the denial type (clerical / prior auth / network / medical necessity), a deadline, a draft appeal, and a pointer to external review. Never asks for SSN. Free share. Different from his earlier hospital-bill review bot.

What to install or create

One Appeal Desk bot. Optional: open his share. Paste redacted letters only. You file and send — the bot drafts. Quote his flow; do not invent a medical legal prompt.

Bots

  • Appeal Desk

    Classifies a redacted denial, finds the deadline, drafts an appeal, points to external review. Never files for you.

Plugins

  • Browser

    Optional

Files

  • Denial letter with member ID blacked out. Never paste SSN.

Routines

  • None on the first run. Watch one manual pass first.

Shareable bot

Install click if you want it. The published prompt is still below for anyone who would rather paste.

Open on x.ai

The prompt

This is a tip, not a pasteable system prompt. The author did not publish one. Follow the first-run steps.

First run

  1. 1Read https://x.com/MSaintjour/status/2095635644169048103 (and the short follow-up https://x.com/MSaintjour/status/2095638303949074808).
  2. 2Optional: open his share https://x.ai/bot/yOiPm69HN5FujdkvvysF9, or create your own Appeal Desk bot.
  3. 3Black out member ID (and anything that looks like SSN). Paste only the redacted letter.
  4. 4Ask for: denial type, appeal deadline, draft appeal, and whether external review applies.
  5. 5You review and file. Not medical or legal advice — your insurer rules win.

Approval fence

Do not submit, fax, email, or mail an appeal without your yes. Do not paste SSN or full member ID.

What to tweak

Steal the paste → classify → deadline → draft → external review path. Redact IDs first. Not medical advice.

Source

Marc Saint-Jour @MSaintjour · Original post

Not affiliated with xAI. We did not write this prompt. Third-party template terms still apply.

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