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Field Ops Intake Clerk: email support when you’re not at the laptop

Customer email keeps moving while you’re away; you need receipts, clear proposals, and no silent BCC spam.

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What hurt

jazzplane (@jazzplane) built Field Ops Intake Clerk for supporting customers by email when you’re not at your laptop. It receipts the customer, sends a clear proposal and waits for YES, dings you in chat on every beat, runs a weekday digest (skips quiet days), and never BCCs you on customer mail. Clone walks through setup in the first chat: https://x.ai/bot/l2rH3VN8ov0RBNFOlye_e. Method + template. Not affiliated with xAI.

What to install or create

Receipt → proposal → wait for YES → chat ding each beat → weekday digest → never BCC owner on customer mail.

Bots

  • Field Ops Intake Clerk

    Away-from-laptop email intake: receipt, proposal, YES gate, chat dings, weekday digest, no BCC.

Plugins

  • Gmail

    Optional

Files

  • Optional proposal template + quiet-day rules for the digest.

Routines

  • Weekday digest; skip quiet days.

Shareable bot

Install click if you want it. The published prompt is still below for anyone who would rather paste.

Open on x.ai

The prompt

This is a tip, not a pasteable system prompt. The author did not publish one. Follow the first-run steps.

First run

  1. 1Read https://x.com/jazzplane/status/2103614026278166657 for the five bullets.
  2. 2Clone https://x.ai/bot/l2rH3VN8ov0RBNFOlye_e and finish first-chat setup (mail + chat dings).
  3. 3Lock behavior: receipt customer → clear proposal → wait for YES before next step.
  4. 4Turn on weekday digest; confirm quiet days stay silent.
  5. 5Forbid BCC to you on customer threads — use chat dings instead. Gate outbound until the YES-wait feels safe.

Approval fence

Outbound customer mail and proposals stay gated until you trust YES-wait behavior.

What to tweak

Steal “wait for YES + ding every beat + no BCC.” Away support needs rhythm, not silent copies.

Source

jazzplane @jazzplane · Original post

Not affiliated with xAI. We did not write this prompt. Third-party template terms still apply.

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