Work
Daily support brief: themes, counts, two quotes — contact nobody
Nobody has time to read every support ticket, but themes still need a human eye.
What hurt
@GrokBotUses shared a daily Grok Bot routine: read yesterday's tickets, group product feedback into themes with ticket counts and two example quotes each, send the brief — contact no customers, change nothing. Author-quoted prompt in the reply. Not affiliated with xAI.
What to install or create
Daily read → theme groups + counts + 2 quotes → brief only.
Bots
Support brief bot
Daily themes yesterday's tickets; never contacts customers.
Plugins
None on day one. Follow the first-run steps.
Routines
Daily: yesterday's tickets → themes + counts + 2 quotes.
The prompt
Daily support theme brief (author-quoted)
Quoted from @GrokBotUses — as published. Do not invent a second system prompt.
Each day, read yesterday's support tickets, pull out product feedback, and group it into themes with ticket counts and two example quotes each. Send it to me. Contact no customers. Change nothing.
First run
- 1Read https://x.com/GrokBotUses/status/2113776411810898187 (credit @GrokBotUses; prompt in first reply).
- 2Point the bot at wherever yesterday's support tickets live (export, mailbox, or tool).
- 3Paste the author-quoted prompt.
- 4Hang it as a daily routine.
- 5Use the brief yourself; the bot contacts nobody and changes nothing.
Approval fence
Bot never emails customers or changes product; you act on the brief.
What to tweak
Steal the hard stop: contact no customers, change nothing.
Source
Grok Bot Uses @GrokBotUses · Original post
Not affiliated with xAI. We did not write this prompt. Third-party template terms still apply.
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